Center for Training and Development (CTD)

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» Training and education for your personal and professional goals.

» Training and education solutions for the best return on your investment – quality and value in one.

» Customized professional development services for government, non-profit, and community-based agencies.

» Join our outstanding line-up of instructors.

» Learn about our award winning services and dedicated staff.

» CTD's strategic initiatives and events support the Coachella Valley.

» Get connected to the many resources at CTD.

Coachella Valley Hospitality

The Coachella Valley is a thriving environment for the hospitality industry. Unfortunately, many employers in this industry complain about the lack of a skilled, productive workforce. CTD has designed an innovative solution for hospitality businesses that are looking to advance the skills of their workforce - the Institute for Sales and Service Excellence.

The ISSE, a state-of-the-art 6,000 square foot training facility located in the Westfield Mall in Palm Desert, provides exceptional training, education and employment services ensuring unparalleled customer service experience for our residents and guests, and promoting the economic vitality of the Coachella Valley’s service sector industries.

View our introductory video and see firsthand why hospitality businesses trust us for their recruitment and training needs.

Click here for information on how the ISSE can help build your workforce talent.

QUICK FACT:
Each year the Coachella Valley expects 3.5 million visitors.

At BIGHORN Golf Club we believe our success is driven by our most important assets, our employees. In order to remain leaders in our industry it is critical
for our staff to be well trained and continue to be innovative. ISSE has been
a tremendous liaison to assist us in achieving this goal.
Norma Castaneda - Human Resources Director - BIGHORN Golf Club

CTD CommunityConnect

Find our most recent edition of CommunityConnect Magazine, packed with the latest line-up of courses and workshops both in the classroom and online.

CTD BusinessConnect

Looking for new talent that can help your business succeed? View our introductory video about the CTD's Institute for Sales and Service Excellence.

CTD PublicAgencyConnect

New! Workforce assessment for government, non-profit and community-based agencies. Ramp up your staff’s skill set and improve efficiency.

Subject Matter Experts

See if you have what it takes to join our line-up of outstanding instructors. Click here for new updates.