Center for Training and Development (CTD)

Contact CTD


CTD CommunityConnect \| CTD BusinessConnect \| CTD PublicAgencyConnect \| Subject Matter Experts \| About Us \| In the Community \| Resources

» Training and education for your personal and professional goals.

» Training and education solutions for the best return on your investment – quality and value in one.

» Customized professional development services for government, non-profit, and community-based agencies.

» Join our outstanding line-up of instructors.

» Learn about our award winning services and dedicated staff.

» CTD's strategic initiatives and events support the Coachella Valley.

» Get connected to the many resources at CTD.

Coachella Valley Retail

Growing, growing, gone! This describes the explosive growth in the Coachella Valley seen recently in the retail, hospitality and tourism industries. Big name retailers like Nordstrom, J. Crew and Kohl's are moving to the Coachella Valley which adds to the competition for consumers, as well as highly qualified workers. The solution for Coachella Valley's retail businesses is the CTD's Institute for Sales and Service Excellence.

The ISSE, a state-of-the-art 6,000 square foot training facility located in the Westfield Mall in Palm Desert, provides exceptional training, education and employment services ensuring unparalleled customer service experience for our residents and guests, and promoting the economic vitality of the Coachella Valley's service sector industries.

View our introductory video and see firsthand why retail businesses trust us for their recruitment and training needs.

Click here for information on how the ISSE can help build your workforce talent.

QUICK FACT:
According to the Inland Empire Indicators Report, nearly one in every four Coachella Valley workers is employed in retail compared with the national average of one in five.

We are thrilled to be one of the early investors in the ISSE. As a Gold Member we’ll receive multiple discounts on staff training and services, a worthwhile investment in customer service that will pay off for WalMart in a highly competitive retail market.
Tom Crouse - Store Manager - WalMart, Palm Desert

CTD CommunityConnect

Find our most recent edition of CommunityConnect Magazine, packed with the latest line-up of courses and workshops both in the classroom and online.

CTD BusinessConnect

Looking for new talent that can help your business succeed? View our introductory video about the CTD's Institute for Sales and Service Excellence.

CTD PublicAgencyConnect

New! Workforce assessment for government, non-profit and community-based agencies. Ramp up your staff’s skill set and improve efficiency.

Subject Matter Experts

See if you have what it takes to join our line-up of outstanding instructors. Click here for new updates.