Center for Training and Development (CTD)

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» Training and education for your personal and professional goals.

» Training and education solutions for the best return on your investment – quality and value in one.

» Customized professional development services for government, non-profit, and community-based agencies.

» Join our outstanding line-up of instructors.

» Learn about our award winning services and dedicated staff.

» CTD's strategic initiatives and events support the Coachella Valley.

» Get connected to the many resources at CTD.

Coachella Valley Tourism

Keep them coming back! The Coachella Valley tourism industry is dependent on our visitors' experiences in the Coachella Valley. A big part of this success is a talented workforce that understands legendary customer service. The CTD's Institute for Sales and Service Excellence is a state-of-the-art 6,000 square foot training facility located in the Westfield Mall in Palm Desert that provides an effective solution for the tourism industry. The ISSE provides exceptional training, education and employment services ensuring unparalleled customer service experience for our residents and guests, promoting the economic vitality of the Coachella Valley's service sector industries.

View our introductory video and see firsthand why the tourism industry trusts us for their recruitment and training needs.

Click here for information on how the ISSE can help build your workforce talent.

QUICK FACT:
Tourism is a $1 billion dollar industry in the Coachella Valley.

"The CTD's Institute for Sales and Service Excellence is one of our most valued partners in the community. They are committed to making sure that the Coachella Valley's workforce is in tune with the important customer service needs of our valued tourists. Their work is invaluable in making sure our visitors return to the beautiful Coachella Valley."
John Soulliere - President/CEO - Coachella Valley Economic Partnership

CTD CommunityConnect

Find our most recent edition of CommunityConnect Magazine, packed with the latest line-up of courses and workshops both in the classroom and online.

CTD BusinessConnect

Looking for new talent that can help your business succeed? View our introductory video about the CTD's Institute for Sales and Service Excellence.

CTD PublicAgencyConnect

New! Workforce assessment for government, non-profit and community-based agencies. Ramp up your staff’s skill set and improve efficiency.

Subject Matter Experts

See if you have what it takes to join our line-up of outstanding instructors. Click here for new updates.